Privacy Policy

Last updated November 12, 2026

This policy explains, in plain language, what information Tend collects, why we collect it, who helps us handle it, and what you can ask us to do with it.

Who we are

Tend is an early-stage household companion that is still in development. Tend is operated by Mason Capalongo, a sole proprietor, until the company is formed. You can reach us about anything in this policy at tendcompanion@gmail.com.

What we collect on this website

• Survey answers. The answers you choose to type in, including your town if you add it. If you leave an email or phone number for early access, we also keep it.
• Early-access list. Your email address, your town if you add it, whether you would test an early version, and your agreement to receive updates.
• Technical information. Our host, Cloudflare, processes things like your IP address and browser type to deliver and protect the site, and keeps basic request logs.

This website does not use advertising or analytics cookies, and we do not ask for bank logins or account numbers.

What we collect if you use the Tend text service

The text service is only open to invited customers during early access. If you use it, we collect:

• Your mobile number and your agreement to receive texts from Tend.
• What you send us: texts, forwarded emails and photos, for example a school flyer.
• The calendar events we create for you, and a record of each request so we can check it worked.
• If you connect a Google Calendar, the access needed to add events and confirm they were added.

How we use it

• To understand what takes up households’ time, and to decide what Tend should do first.
• To send the occasional early-access update you agreed to.
• To tell you when Tend is ready, only if you left an email or phone number in the survey.
• To run the text service: read your request, ask you to confirm, add it to your calendar, and check it is there. When something is unclear or goes wrong, a person on the Tend team may look at that request to fix it.

Who helps us

We use a small number of service providers, and they handle your information only to provide their service to us:

• Cloudflare hosts this website and stores survey, early-access and text-service records.
• Twilio sends and receives text messages.
• Anthropic provides the AI model that reads your message to find the event details.
• Google, only if you choose to connect your Google Calendar.

Tend’s use of information received from Google APIs will follow the Google API Services User Data Policy, including its Limited Use requirements.

What we will not do

• We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
• We do not share your mobile number or your agreement to receive texts with anyone for their marketing or promotional purposes. Text opt-in information is never shared with third parties, except the providers above who help us deliver the service.

How long we keep it

We keep survey answers and early-access details until you ask us to delete them or we no longer need them for Tend’s research and updates. We delete text-service records (your texts, forwarded emails, photos and request logs) 12 months after your last text to Tend, or within 30 days of your request, whichever comes first. If you connected a Google Calendar, we delete Tend’s stored access within 30 days of your request.

Your choices

• To see, correct or delete your information, email tendcompanion@gmail.com. We will confirm once it is done.
• To stop Tend’s access to your Google Calendar right away, remove Tend at myaccount.google.com/permissions, or email tendcompanion@gmail.com and we will disconnect it.
• To stop early-access emails, reply to any update and ask us to stop.
• To stop texts, reply STOP. See the SMS Terms section of our Terms & Conditions.

Children

Tend is meant for adults. We do not knowingly collect information from children under 13.

Keeping it safe

We limit who can see your information and store it with established providers. No system is perfectly secure, so please do not send us passwords, bank details or health information.

Changes to this policy

If we change this policy, we will post the new version here and update the date at the top.